What is Site backup?
A Site backup backs up the following data.
The site user accounts and service configuration information and related
files are backed up.
Site user accounts
The back up includes the following information.
Files in the site
owned by the user
A site backup is a complete backup that constitutes all the
files integral to your site (site content, configuration information and
user data). Since the site configuration information is also backed up,
you have the functional independence to migrate your site between the
control panel servers and successfully restore it whenever needed.
To restore a backup onto a new server, you must contact your service provider
and provide him with the necessary site backup details to restore the
Your service provider can also back up your site but cannot
back up the site and user data separately.
When you back up a site, the following
files are created.
A compressed file
(.gz) of the site
A compressed file
(.gz) for each user of the site
The naming convention of a backup file is as follows:
<server_hostname> is the name of the control panel server
on which your site is hosted
is the name of the site being backed up
<backup_type> indicates the type of backup (site)
is the time-stamp when the backup was taken.
For example, backing up a site mysite.com
on the server example.com on
Jan 06, 2003 at 11.30 would result in the following backup file:
The following information is backed up
DNS information comprises the DNS settings configured
for the zone along with zone information for the site.
Service configuration information includes the
service settings configured for a site when you create or modify a site.
ownership and their permissions
Site information comprises the site name, IP
address, site ownership information, services information, site databases
Site user account
Site user account information
includes the following.
Files in the
site owned by the user
The following files and directories are not backed up. Please
ensure that you take adequate measures to insure the data from loss or
All the path names are relative to the site's base directory, /home/virtual/<site-id>/fst/
FTP account information
and related customizations
configuration file generated by Ensim
Files not owned by
group adminxyz (for example, admin123)
Site Administrator's Help
Published April 16, 2004