A responder is a method of automatically replying to incoming
Responders can be set up for aliases only. They cannot be
set up for individual email addresses or mailing lists. Whenever anyone
sends email to the alias, a prepared reply is automatically returned to
For example, you might want all email sent to your customer
service department to receive an automatic reply about your hours and
contact information. To do so, you can create an alias called customerservice
then create a responder for that alias. Whenever email is sent to customerservice@<example.com>,
the prepared reply is sent automatically.
Both responders and vacation messages automatically reply
to incoming email. However, they have these key differences:
Responders can be
set up only for aliases; vacation messages are set up for email addresses.
are sent only once. If users send multiple messages to an email address
that has a vacation message enabled, they receive only one automatic reply.
Messages sent to aliases using responders receive replies each time the
message is sent.
As Site Administrator,
you can manage all of the responders used on your site through the Site
Administrator control panel. Vacation messages can be managed only by
individual users through the User Administrator control panel.
You can manage all of the responders for your site from the
Email Manager in the Site Administrator control panel.
From the Email Manager, you can:
View existing autoresponders
Add additional autoresponders
Update existing autoresponders
Site Administrator's Help
Published April 16, 2004