Adding mailbox and service users
Quick-start guide: home
You add mailbox and service user accounts when you want to
provide someone with access to your site's services.
After you have added an account, the individual can log in
to the User Administrator control panel to send and receive email, manage
their contact information, and use services such as FTP, Telnet, and SSH.
To enable a user to publish content to your Web site using Microsoft FrontPage,
the FrontPage Extensions service, your service provider needs to enable
FrontPage Extensions for your site. To determine whether FrontPage extensions
are enabled for your site, check the Configuration
window. Also, you need to add
a FrontPage Extensions user account for the user.
To add a mailbox and service user account:
Optional: If you are adding many users
with similar settings, you can set
the User Defaults template to preset the disk quota and services options
on the Add User form.
In the shortcuts
area of the Home pageAdd User (Users section). The Add User form
In the Username
field, enter the name you want the user to type when he logs on.
also becomes the first part of the individual's email address (<username>@<example.com>), but you do
not need to type the @ symbol or site name in this field.
In the Fullname
field, enter the userís first and last names.
In the Password
field, enter the password the user will use to log on.
In the Confirm
Password field, enter the password again.
In the Disk Quota
field, enter the amount of disk space, in megabytes, you want to reserve
for the user. To allow an unlimited amount of disk space, type 0
(zero). To determine how much disk space is available on your site, check
the Configuration page.
Note: Be aware that disk quotas are not supported on NFS-mounted
servers. If you know your site is on an NFS-mounted
server, or if you receive an error in this field when adding an account,
type 0 (zero) in this field.
To determine whether your site is on an NFS-mounted
server, contact your service provider.
enable the user's access to any of the following services:
If Telnet is available
to your site, you can select the Telnet check
box to allow the user to connect remotely to your site's server using
a Telnet connection. Through this connection, users who are comfortable
using a UNIX shell environment can log on to your site and search, copy,
run scripts, and perform other tasks. To prevent Telnet access, leave
the check box blank.
If CGI service
is enabled for the site, you can select the CGI
checkbox to enable the user to run CGI scripts.
The CGI scripts will be located in the home directory of the user under
the public_html folder.
To access the CGI scripts from the browser, type
<domain_name> is the domain name of the site on which
your subdomain is hosted
<user_name> is the user name of the user who owns the
<script_name> is the name of the cgi script
If SSH (Secure
Shell) is available to your site, you can select the SSH Secure Shell
check box to allow the user to connect remotely to the server using an
SSH connection. SSH provides a secure connection through which users who
are comfortable using a UNIX shell environment can log on to your site
to search, copy, run scripts, and perform other tasks. To prevent SSH
access, leave the check box blank.
If FTP is available
to your site, you can select the FTP check box to allow the user
to use FTP, File Transfer Protocol, to transfer files between their computer
and your site. This service is especially useful for individuals who need
to upload content to your site and who are not using Microsoft FrontPage
to publish content. To prevent FTP access, leave the check box blank.
If you want to create a user subdomain, select the Create
a user subdomain checkbox,
otherwise leave it blank.
A user subdomain is a subdomain that has the same name as the user being
added. The subdomain will also, by default, be located in the home directory
of the user under the public_html folder. The subdomain directory cannot
be changed by the user.
For example, if you enable a user subdomain for the user, myname,
then the user subdomain will be called myname
and will be located at /home/myname/public_html/
The subdomain can be accessed as http://myname.example.com
you enable a user subdomain, ensure that you have enabled any one of the
following services for the user: FTP, Telnet or SSH. If you do not enable
any of these services the user will be unable to upload content for the
The user account is added.
Be sure to notify the user that the account is ready
and briefly explain how to access the account. You might want to provide
instructions for accessing services
you enabled in addition to providing the login information.
Login information includes:
The URL of the
User Administrator control panel: http://<example.com>/user
The user name and
password you created for the account
The user's email
Telnet login information
On a Name-based site:
On an IP-based site:
SSH access information
On a name-based site type:
where <user_name> is the User Administrator user name and <domain_name.com> is the site name of your
an IP-based site type:
where <user_name> is the User Administrator user name.
FTP login information
On a name-based site:
Anonymous FTP login
On a name-based site
On an IP-based site
anonymous or ftp
where <user_name> is the user
name you created for the user and <example.com> is the site name of your
Next topic in quick-start guide:
up your site's email services
Site Administrator's Help
Published April 16, 2004