About email aliases
An email alias is a method of mapping a nickname to an actual
email address. You can map aliases to:
Mailboxes on your
site's mail server
Whenever someone sends email to an alias at your site, the
message is sent to all of the actual email addresses mapped to the alias.
For example, you could create an alias for your Sales department
called sales. When anyone sends email to sales@<example.com>, the message is delivered to
all of the addresses mapped to sales.
Aliases are similar to mailing lists in that you can map
an alias to more than one email address. In effect, this creates a list
with multiple users who can receive email through the alias. Aliases differ
from mailing lists, however, in that they lack scalability.
Mailing lists use Majordomo,
a service that uses commands to add, remove, and manage the email addresses
associated with the list and automates many tasks. Aliases are mapped
individually either by Site or User Administrator; they lack the automated
features of Majordomo.
Also, you can use responders to automatically reply to messages
sent to aliases. You cannot use responders with mailing lists.
Aliases can be set up to use responders. Responders are prepared
replies that are returned automatically to incoming email. For example,
if you have an alias called sales, you might want
to add a responder that automatically returns information about your sales
department to the sender.
To set up an alias to use a responder, you first create
an alias, then add a
responder to it.
You can manage all of the email aliases on your site through
Manager in the Site Administrator control panel.
You and your users can manage the aliases you own through the User Administrator
control panel. For instructions, see the User Administrator Online Help.
From the Email Manager in the Site Administrator control
panel, you can:
View all the email aliases used
on your site
Add additional email aliases
Update existing email aliases
Remove email aliases
Site Administrator's Help
Published April 16, 2004